Facilities and services

Extensive range of amenities and services for soothing and refreshing your travel-weary body and mind

The many amenities at Urban Hotel Kusatsu for maximizing guest comfort include a gift shop, video-on-demand, and Wi-Fi connection.

The front desk is staffed 24/7 to meet your every need.

Front / Lobby

Amenity bar is available. Please select the amenities and bring them to your room.
The gift shop offers a wide selection of souvenirs.

Other facilities and equipment

Café restaurant Lavender

Café restaurant Lavender serves breakfast, lunch, tea and dinner from its extensive menu.

Tea lounge and bar Lavender

Greet the new day blissfully with aromatic morning coffee. Spend the evening in undisturbed tranquility with a favorite drink.

Community Hall

Our community hall (conference and party venue) is available for office parties, reunions, private parties, workshops and lectures.

Vending machines

A vending machine offering a selection of alcoholic and soft drinks, as well as an ice machine are located on the fourth floor.

Coin-operated laundry facility

Coin-operated washer-dryers are located on the fourth floor for guest use 24 hours a day.


There are 6 parking spaces on the premises. Parking is on a first-come, first-served basis. Please note that if the parking lot is full, we will guide you to a nearby parking lot.

Hotel services

High-speed Internet connection (Wi-Fi and wired LAN) is available in all rooms.

Easy and comfortable to use wired LAN connection is available in addition to Wi-Fi, ideal for guests who prefer wired connection for their PCs.

Items available to rent upon request

Items available to rent upon request
Humidifier, trouser press, iron, mobile phone charger, blanket, extension cord, corkscrew, nail clippers, thermometer, sewing kit, desk lamp, fabric refreshener

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